Kinection Rehabilitation (“Kinection,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect
We may collect personal information when you:

• Submit a referral or contact form

• Communicate with us by email, phone, or fax

• Engage in services or assessments

• Subscribe to newsletters or updates

Information collected may include:

• Name, contact details, and employer/insurer information

• Referral details and service-related information

• Health-related or functional information necessary for service delivery

• Communication records

We collect only the information necessary to provide our services and fulfill referral objectives.

How We Use Personal Information
Personal information is used to:

• Deliver vocational rehabilitation, disability management, and related services

• Coordinate care with insurers, employers, healthcare providers, and other stakeholders

• Communicate regarding referrals, services, reporting, and updates

• Meet legal, regulatory, and contractual obligations

• Improve our services and operational processes

Disclosure of Information
Personal information may be shared only when necessary and appropriate, including with:

• Insurers, employers, and referral partners

• Healthcare providers involved in assessment or treatment

• Regulatory or legal authorities when required by law

We do not sell personal information.

Storage and Safeguards
Kinection takes reasonable steps to protect personal information through administrative, technical, and physical safeguards. Information is stored securely and accessed only by authorized personnel.

Retention of Information
Personal information is retained only as long as necessary to fulfill service, legal, and regulatory requirements.
Access and Correction
Individuals may request access to their personal information or request corrections by contacting us directly.

Website and Third-Party Tools
Our website may use third-party services (e.g., website hosting, analytics, email platforms) that collect limited technical information. These providers are selected with care and are expected to maintain appropriate privacy standards.

Contact Us
For questions or concerns regarding privacy practices, please contact:
Kinection Rehabilitation
Email: admin@kinectionrehab.com
Toll free: 1-877-313-3802